RETURNS POLICY

POLICY

NO CANCELLATIONS. NO REFUNDS. STORE CREDIT ONLY. NO EXCEPTIONS!

NO CHANGES may be made once an order has been placed.

 

RETURNS

Items purchased from SHOP NICHOLE LYNEL are eligible for store credit within 7 days delivery receipt.

(Orders placed during lockdown March/2020- Sept./2020 will have an additional 7 days)

A small number of heavily discounted items may be marked FINAL SALE in which case they are not eligible for exchange or store credit.

Customers are responsible for return shipping.

Please use the Returns from that was shipped with your order.

Returns for CREDIT/ EXCHANGE can be sent to:
Shop Nichole Lynel
1330 S Santa Fe Ave
Unit 201
Los Angeles, CA 90021
Please be sure to include your order number and/or the returns form with your return.

CONDITIONS

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:

 

 

SWIMWEAR & LINGERIE

May not be returned. NO EXCEPTION!

 

 

TOPS AND DRESSES

Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted .

 

 

RETURNS RECEIVED 

We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.

 

 

DAMAGED ITEMS

If you receive an item that is damaged, please contact customer service immediately by sending an email to: hello@nlthelabel.com